Paul Du Toit
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Category:
Speaker
Location:
Johannesburg South Africa
Preferred Language:
English
Tags:
Customer Service,Facilitator,Professional Speaker,Sales
Profile:
Keynote speaker and trainer Paul du Toit is an entertaining, high-content speaker who blends his talks to the theme of your conference. His powerful messages will remain with your people long after he has spoken.
Paul delivers motivational keynotes internationally and in Southern Africa. His entertaining talks range from 30 minutes to 3 hour sessions.
He facilitates full day workshops, and a powerful, well established and acclaimed presentation skills programme since 1999.
Paul is a Certified Speaking Professional, a designation held by less than 800 professional speakers globally.
At the 5th Global Speakers Summit in Vancouver December 2013, Paul was included in the inaugural group of 21 CSPGlobals - one of 3 Africans to be thus honoured
In 2014 he was made an Honorary Fellow of the Professional Speaking Association of the United Kingdom and Ireland.
Paul is a founding member and past president of the Professional Speakers Association of Southern Africa (PSASA) (2005-2006), South Africa’s official professional speakers’ association (a fully fledged member of the Global Speakers Federation). In April 2009 at the Global Speakers Summit in Cape Town, Paul became only the 2nd recipient of the PSASA Founders Award for an outstanding contribution to the PSASA and the speaking industry in Southern Africa.
He served from 2006-2008 as the Secretary of the Global Speakers Federation, and 2012-2013 as Treasurer.
Keynote speaker and trainer Paul du Toit is an entertaining, high-content speaker who blends his talks to the theme of your conference. His powerful messages will remain with your people long after he has spoken.
Paul delivers motivational keynotes internationally and in Southern Africa. His entertaining talks range from 30 minutes to 3 hour sessions.
He facilitates full day workshops, and a powerful, well established
Synopsis:
PRESENTATIONS by Paul Du Toit
RELATIONSHIP SELLING SEMINAR....touches on:
- How to sell much more over the long term with far less stress
- Why repeat closing no longer works
- How you can avoid objections
- particularly on price
- How to develop strong, productive ongoing relationships with your clients
- How to get your client to close the deal for you and .
- The one most effective relationship selling secret used by the world's richest account managers
THE WINNING ATTITUDE
As we start out in life our young minds are programmed by others, mostly meaning well, with information, attitudes and behaviours that can both help us and harm us. However few of us ever stop to question the beliefs that we hold, most of them installed in our young minds by others. The Winning Attitude explores the six fundamental steps necessary for every individual to build and sustain a life of success and fulfilment on our own terms. In this talk, delegates learn about ...
- that one thing that leads to personal vitality and freedom,
- the steps necessary to challenge and evaluate your own belief system
- the power of guiding values and personal mission
- the advantage of reconditioning your system for success on your own terms
- the mistakes to avoid in breaking out of destructive habits
- how to harness the tides of change constructively
- the beliefs we need to hold about ourselves to facilitate change
- setting your attitude daily to grasp the juice out of every day
- the rewards of giving
- the secret of perseverance, and a strategy for overcoming seemingly insurmountable obstacles
- a master game plan for sustainable success In this blockbuster inspiring, practical and implementable seminar, Paul provides the practical tools for achievement in all areas of your life and convinces individuals that it is in their power to change almost anything.
The Winning Attitude provides a blueprint for sustained success and teaches us how to motivate those around us to do the same. It shows why most of us do not realise our dreams and what we need to do in order to achieve them. (160 unbelievable minutes)
JUST REMEMBER THE ONE THING
A powerful and compelling 40 to 60 minute keynote version of the Winning Attitude
Part 1. MIND SHIFTER In this talk, Paul provides a blueprint for changing behaviours that produce unsatisfactory results into rock-solid stable habits that create the outcomes that you want. The Mindset Shifter examines your HDM (habit default mode), the catalyst that causes automatic mindset shift, how we get in to unproductive patterns, the two great motivators, the four blunt questions, and the five key steps which make up the Mindset Shift Blueprint. But this talk goes a step further. In this talk Paul shows you how to sustain success while creating the balance that leads to happiness and personal fulfilment. As a one hour talk, or a three hour seminar, this presentation empowers individuals, galvanises teams and propels organisations to new and exciting levels, increases awareness of personal ability and raises levels of effectiveness to unparalleled heights. But most of all, it shows how to identify change where it is needed, and shows you how to accomplish this rapidly. Take the Mindset Shift journey with one of South Africa's most compelling speakers. A breath of fresh air for your company conference or new financial year beginning.
MIND BLOWING CUSTOMER SERVICE
The practice of developing and sustaining a culture of customer service excellence is not as widely practiced as some would believe. When measuring customer loss against long term key customer retention, a truer picture often emerges. The principles seem simple and logical, yet evidence has shown that sustaining this culture over a long term provides many unanticipated challenges for organisations and their management structures. When customer excellence becomes imbedded in company culture, the evidence can be clearly seen on the balance sheet, and a platform for planning ahead is firmly established ... "I invested 13 years researching customer service. I've spent the last 11 years teaching my customers exactly how to implement it, and why it's a win-win for them and their customers." Paul du Toit
This talk, customisable from 45 to 150 minutes, explores the following key areas so important to the success of any business enterprise:
- The two sides of the coin
- Let's get rid of the jargon, and down to the point!
- The 5 customer horrors - The perception ladder
- The customer loss misconception
- Three keys to locking in your customers
- Ridding yourselves of "chip on the shoulder"
- The 10 customer excellence imperatives
- How great attitudes, cheerfulnes and enthusiasm create the foundation of a service excellence culture
- The key principles of building long term customer relationships,
- The true value of the complainer
PRESENT WITH CONFIDENCE
What is covered (Keynote)
In this presentation, PauI gives you 5 sure-fire tips to dramatically improve your next business presentation and consistently get the results you want.
He will show you:
Why there is nothing to fear if you’re prepared
How to prepare yourself for a knockout presentation
How to structure your presentation to get to YES.
How to turn question time into victory and easily answer any question
How to end powerfully, persuasively and on top.
What is covered (Training)
What is covered (Training)
Present with Confidence, designed by author and certified speaking professional Paul du Toit will give you all the tools and skills you need to deliver your message to any audience - and get the results you want!
The programme combines lecture, video, discussion, recording, play back and evaluation of delegates on course with pre-work and post course options.
Paul du Toit is Africa’s only Certified Speaking Professional Presentation Skills Coach – author of acclaimed business book “You Can Present With Confidence”
RELATIONSHIP SELLING SEMINAR....touches on:
- How to sell much more over the long term with far less stress
- Why repeat closing no longer works
- How you can avoid objections
- particularly on price
- How to develop strong, productive ongoing relationships with your clients
- How to get your client to close the deal for you and .
- The one most effective relationship selling secret used by the world's richest account managers
THE WINNING ATTITUDE
As we start out in life our young minds are programmed by others, mostly meaning well, with information, attitudes and behaviours that can both help us and harm us. However few of us ever stop to question the beliefs that we hold, most of them installed in our young minds by others. The Winning Attitude explores the six fundamental steps necessary for every individual to build and sustain a life of success and fulfilment on our own terms. In this talk, delegates learn about ...
- that one thing that leads to personal vitality and freedom,
- the steps necessary to challenge and evaluate your own belief system
- the power of guiding values and personal mission
- the advantage of reconditioning your system for success on your own terms
- the mistakes to avoid in breaking out of destructive habits
- how to harness the tides of change constructively
- the beliefs we need to hold about ourselves to facilitate change
- setting your attitude daily to grasp the juice out of every day
- the rewards of giving
- the secret of perseverance, and a strategy for overcoming seemingly insurmountable obstacles
- a master game plan for sustainable success In this blockbuster inspiring, practical and implementable seminar, Paul provides the practical tools for achievement in all areas of your life and convinces individuals that it is in their power to change almost anything.
The Winning Attitude provides a blueprint for sustained success and teaches us how to motivate those around us to do the same. It shows why most of us do not realise our dreams and what we need to do in order to achieve them. (160 unbelievable minutes)
JUST REMEMBER THE ONE THING
A powerful and compelling 40 to 60 minute keynote version of the Winning Attitude
Part 1. MIND SHIFTER In this talk, Paul provides a blueprint for changing behaviours that produce unsatisfactory results into rock-solid stable habits that create the outcomes that you want. The Mindset Shifter examines your HDM (habit default mode), the catalyst that causes automatic mindset shift, how we get in to unproductive patterns, the two great motivators, the four blunt questions, and the five key steps which make up the Mindset Shift Blueprint. But this talk goes a step further. In this talk Paul shows you how to sustain success while creating the balance that leads to happiness and personal fulfilment. As a one hour talk, or a three hour seminar, this presentation empowers individuals, galvanises teams and propels organisations to new and exciting levels, increases awareness of personal ability and raises levels of effectiveness to unparalleled heights. But most of all, it shows how to identify change where it is needed, and shows you how to accomplish this rapidly. Take the Mindset Shift journey with one of South Africa's most compelling speakers. A breath of fresh air for your company conference or new financial year beginning.
MIND BLOWING CUSTOMER SERVICE
The practice of developing and sustaining a culture of customer service excellence is not as widely practiced as some would believe. When measuring customer loss against long term key customer retention, a truer picture often emerges. The principles seem simple and logical, yet evidence has shown that sustaining this culture over a long term provides many unanticipated challenges for organisations and their management structures. When customer excellence becomes imbedded in company culture, the evidence can be clearly seen on the balance sheet, and a platform for planning ahead is firmly established ... "I invested 13 years researching customer service. I've spent the last 11 years teaching my customers exactly how to implement it, and why it's a win-win for them and their customers." Paul du Toit
This talk, customisable from 45 to 150 minutes, explores the following key areas so important to the success of any business enterprise:
- The two sides of the coin
- Let's get rid of the jargon, and down to the point!
- The 5 customer horrors - The perception ladder
- The customer loss misconception
- Three keys to locking in your customers
- Ridding yourselves of "chip on the shoulder"
- The 10 customer excellence imperatives
- How great attitudes, cheerfulnes and enthusiasm create the foundation of a service excellence culture
- The key principles of building long term customer relationships,
- The true value of the complainer
PRESENTATIONS by Paul Du Toit
PRESENT WITH CONFIDENCE
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Add to enquiry box