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aki kalliatakis
Aki Kalliatakis
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Category:
Speaker
Location:
Johannesburg South Africa
Preferred Language:
English
Tags:
Customer Service,Professional Speaker
Profile:
In 1989, Aki started his own small Management Consultancy. Amongst other consulting work, he is actively involved in assisting companies to implement "Delight Your Customers!"TM - a Customer Satisfaction Improvement strategy which he developed in South Africa for the local market. The company has now grown to the point where every day Aki and his associates run seminars and workshops around the country, and even beyond our borders. Aki is often invited to give motivational presentations to groups, conduct seminars, workshops and training courses, and to carry out both in-house and external surveys for his clients. Since 1997, he has helped companies to develop their corporate strategic plans. Aki is passionate about the subject of customer care and at one stage co-hosted his own weekly radio talk show, on Radio 702, "Aki's Consumer Line", with Mike Mills. He often writes articles for various management journals, and has published a books called “Reflections on Delighting Your Customers and "Reinventing CRM”.
In 1989, Aki started his own small Management Consultancy. Amongst other consulting work, he is actively involved in assisting companies to implement "Delight Your Customers!"TM - a Customer Satisfaction Improvement strategy which he developed in South Africa for the local market. The company has now grown to the point where every day Aki and his associates run seminars and workshops around the country, and even beyond our borders. Aki is often invited to give motivational presentation
Synopsis:
PRESENTATION TOPICS by AKI KALLIATAKIS -How to Delight Your Customers with Positively Outrageous Service -Future Trends in Customer Care -The Twenty Attributes of a Customer Obsessed Company -Ten South African Companies That Delight Their Customers -Value Innovation: The Key to Your Company`s Future -Forty Reasons Why Your Company Must Delight Your Customers -Making Heroes: The Power of Recognition -Why I'm Staying -The Magic in You! -The Right Stuff for Success -New Horizons: How to Cope When Someone `Moves Your Cheese` -Sales is FUN!
PRESENTATION TOPICS by AKI KALLIATAKIS -How to Delight Your Customers with Positively Outrageous Service -Future Trends in Customer Care -The Twenty Attributes of a Customer Obsessed Company -Ten Sout
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