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Keith Coats
Keith Coats
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Author,Facilitator,Innovation,Inspiration,Leadership,motivation,Professional Speaker,Scenario Strategist,Trend analyst
Guest Speaker Keith Coats - Global Leadership Expert and speaker on how organisations and leaders become Future-Fit In our disruptive world
Keynote presenter – Facilitator - Author.
Keith Coats is a futurist and leadership expert, with global experience as a presenter, facilitator and author. He shares his experience with audiences around the world, helping them understand the leadership response to a global context of change, complexity and uncertainty.
Keith’s research has clearly identified the key-defining factor for a successful leader in the 21st century is the ability to learn, grow and be adaptable. He believes that leaders need to have access to new frameworks and thinking in order to successfully lead into the future.

The greatest threat for most leaders right now is not the turbulence in their marketplaces and industries, but rather applying yesterday’s logic to tomorrow’s world. The global context, complexity and connectedness present entirely new challenges for contemporary leaders.

Keith works with clients around the world to show them how to respond.

Topics Keith presents on:
Leadership – Leading in a Changing World
Diversity     – Leading Diversity
Trends – Tomorrow’s World Today , Achieve Remarkable Thinks 
Clients worked with recently:
The Westcrown Group – Scotland, DSM – Amsterdam - Duke Business School, Genesys - UK, London Business School, Spar Group, Nestle, PwC, Credit Suisse, Sberbank -  Moscow, Duke CE
Guest Speaker Keith Coats - Global Leadership Expert and speaker on how organisations and leaders become Future-Fit In our disruptive world
Keynote presenter – Facilitator - Author.
Keith Coats is a futurist and leadership expert, with global experience as a presenter, facilitator and author. He shares his experience with audiences around the world, helping them understand the leadership response to a global context of change, com

**Newest Presentation**

Build the Future Now - How to keep and engage your customers in a world of digital integration.
The new digital companies that have become household brands have tapped into some core values of the digital age. Learn how every company can – and must – do the same in order to be successful in the future.  
The companies that are shaping the digital world in which we now live are growing at unprecedented rates and have an extraordinary influence on our lives and work. Apple, Samsung, Google, Facebook, Uber, PayPal, Airbnb, Amazon, Netflix and many others are integrating themselves into our lives, and at the same time changing our expectations of how the world around us should work.
To be successful and get ahead of your competitors, you need to integrate these new expectations into your customer – and staff – experiences. This is not just about finding ways to disrupt your industry, as these companies have all done, but rather focusing on what we can learn from way these digital world companies have connected with the values of this new era. These include such key factors as personalisation, ease of use, constant upgrading, simplification, always on, artificial intelligence, collaboration and the sharing economy, gamification and new approaches to trust based on transparency.
Participants will leave the session with a better understanding of the forces that are shaping the world we live in, a checklist of the factors that will make their business successful and a clear framework for evaluating and changing what they do to be successful in a digital, omnichannel world. It goes well beyond the now-commonplace conference question of “what will be the Uber of your industry” and looks at the underlying driving causes of success and failure of companies in the digital world we now live in.
This session will provide a framework for you and your team to analyse your customer experience, your staff experience and your strategy, to ensure it matches the emerging DNA of the digital age. You’ll leave with a deeper understanding of what it will take to be successful, with carefully chosen examples and case studies to motivate you, and a clear picture of what you can do to contribute to this. Insightful, eye-opening and laced with humour, this session will forever change the way you and your team see the future.

1. South Africa - Today and Tomorrow

The trends that point to a brighter future, and what we can do to make it a reality
In South Africa, we find ourselves on the edge again. Two decades after our democracy was born it’s hard to leave our teenage years and head into adulthood. Like any young adult, we’re sensing the difficulty of change and making decisions that will secure our future. And it’s causing stress and strain right now.
But there is hope. Key trends and future forces point to a path that leads to success.
It will take effort from everyone and every part of society, but a successful South Africa is possible – in fact, it’s the most likely future scenario right now.
South Africa Today and Tomorrow is an inspiring presentation put together by the team at TomorrowToday, one of SA’s leading futurist consultancies and their team of trend strategists.
It looks at key economic and societal indicators, and what they tell us about where we are and where we’re going. It provides insight into what makes countries and societies succeed or fail. And inspires South Africans with practical ideas on how to work together for success.

Future Fit Leadership
A strategic exploration of the future of leadership and what it will take to thrive in the future.
Leading in a Changing World
Lessons for Future-focused Leaders - based on the best-selling book.

What does it mean to lead effectively in a changing world? What we do know is that if the world has changed, leadership needs to change. The world has changed. This keynote presentation / workshop explores the changed leadership context – or what futurists label the ‘VUCA world’: a world that is volatile, uncertain, complex and ambiguous. Understanding the changed leadership context is an essential first step in then exploring and articulating an appropriate leadership response by way of both mind-set and behaviour.
Tomorrow's World Today
The disruptive forces shaping the world right now, and how we should respond.

The Tides of Change - Five disruptive forces shaping the new world of work
The recent financial crisis has been more than just an economic downturn. Major shifts are taking place in almost every industry around the world as new rules for success and failure are written. To be successful in these turbulent times, it is vital for organisations and individuals alike to understand the forces that are shaping the near future. Uncertainty is causing paralysis in many industries, and the antidote is not a crystal ball or bravado. Rather, it is the quiet confidence that can come with understanding the ebb and flow of key defining forces in the world outside your immediate industry.
The research being conducted by the Innovation and Foresight Lab at TomorrowToday highlights five forces that will disrupt industries in the next decade.
These are: Technology, Institutional upheaval, changing Demographics, the Environment and shifting Societal values. These are the T.I.D.E.S. of change.
- Technology – recent advances in computing power, and a new generation of ‘digital natives’ have accelerated us into a true digital age. How we process information is undergoing radical changes that will impact every industry and function. Companies and their leaders are being left behind as they struggle to give up the illusion of control and embrace new technologies.
- Institutional change – structural changes are affecting every industry and sector, from regulatory and globalised change all the way down to shifts in the engagement of individuals.
- Demographics – ageing populations, falling fertility, generational divides, migration, the rising power of cities and long term youth underemployment are all critical, long-time and irreversible trends that will change how society operates. We have hardly begun to realise the implications of demographic shifts on our companies.
- Environment – it is vitally important for almost every company to consider and anticipate the effects of both physical changes to the planet and its resources, as well as the political and social responses to these hot issues.
- Social values – if the four forces above do change the world, then it must be obvious that what people consider to be normal and their expectations and desires will change. We have already been living through three decades of significant social change, and much more is yet to come. Social unrest is likely to be a key short-term consequence.
The most successful companies in the next few years will be those that find ways to be strategically responsive. To do this, it is important that everyone – at every level of the organisation – has an understanding of the forces that will be shaping the next decade. Only then can they contribute meaningfully to your company’s success. You can develop these insights through regular analysis of your environment, strategic conversations throughout your organisation with all of your people, and helping each of them discover their personal role in achieving the company’s strategy. Their understanding of the strategic landscape is essential for problem solving, creativity, innovation and the proactive identification of opportunities and threats in your industry and market.
This workshop includes well researched insights into the near future, packaged together with key trends, relevant and interesting facts, case studies and multi-media clips, and lots of opportunity for discussion. This session will provide the context necessary for you to set a strategic agenda that will ensure your success in the next decade. It has application for your organisation, your department and your personal career development.
It is a guaranteed paradigm shaker and conversation starter as you and your team develop your strategies. The content challenges commonly held assumptions about business and how the world works. Consequently, it invites strategic insights, understanding and discussion, and is laced with a practicality and a gently rebuking humour that makes it immediately applicable and keeps participants thoroughly engaged throughout.

Mind the Sales Gap
Understanding Why We Don't Understand
This offering unpacks the concept of a "generation gap". A generation is defined as people born roughly at the same time, during the same era in history, and is usually about 20 years in duration. Due to the increasing speed of change in the last century, in all areas of life, from politics to media and technology to family values, and the influence of mass media that exposes us to cultures and value systems vastly different from our own, there have never been greater divides between different generations than there are now. This offering will assist participants to understand why they don't understand people older and younger than themselves, and develop strategies to bridge these gaps.
There isn't a more pressing need in business and our homes, today than an understanding of the generation gap, especially as it relates to recruiting and retaining "bright young things", planning and strategizing for the future and accessing the wisdom of the older generations. Understanding Generational theory is essential within Sales – learning the correct and appreciated values of your customers and their style of communication, becomes priceless in closing deals.
The theory itself is deceptively simple: The era in which a person is born has a lasting influence on their value system. This is their "normal" - and everyone else's worldview is "weird". It is this lack of understanding of different generations that leads to much of the conflict and diversity of focus in workplaces, mis-matched marketing and the loss of the talented, bright young things.
The offering uses our standard "edutaining" approach, combining multimedia and humour with a relaxed style, to present a very serious message, focusing on an exploration of the eras from the 1930s to today, and how we can get the most out of each generation. It is based on years of research, sourced from different countries, and applied locally. In every country we present this offering, we do extensive work and research to link the underlying theory to the local situation. The amazing fact is that due to increasing globalisation over the past 100 years, most countries around the world have experienced similar forces at play at similar times, and these have had similar effects on the youth, producing similar value systems in different generations.
Motivating and Inspirational for Teams
• Better relationships inside and outside the company
• A shared understanding of the values of the working team
• A shared language within the team
• Improved sales and customer communication
• Improved customer service
• Better advertising
• Value add to both your business and personal relationships
Based on the award winning Mind the Gap programme, this is an ideal follow-up or stand alone session. The focus of this session is on applying an understanding of different generations to sales, customer relationships and marketing. The presentation or workshop helps participants understand why people older and younger than themselves have different value systems, and how a generation gap influences attitudes and behaviours. It includes case studies of adverts and sales approaches that are successful with younger and older people. Sales and customer service teams will leave with new insights that can be immediately applied, helping them to connect more effectively with customers from different generations.


**Newest Presentation**

Build the Future Now - 
Keith Coats, Director of Storytelling, TomorrowToday
Keith Coats is a founding partner of the international consultancy TomorrowToday and highly respected keynote speaker, futurist and leadership expert.
Keith works in numerous international executive leadership programmes and with business schools including, London Business School, Duke CE, the Asia Pacific Leadership Program and GIBS. 
He consults directly with clients at a board, executive and senior leadership level across a wide range of industries and sectors on subjects that include the future of leadership, global trends, diversity, talent and strategy.
Keith has extensive international experience with his work taking him to countries such as China, Russia, the USA, UK, Brazil, Malaysia, Japan, Switzerland, Argentina, Australia, India, Dominican Republic, Vietnam, Mauritius, Kenya, Ecuador and Nigeria to name a select few.
Keith is a published author, his most recent book being ‘Leading in a Changing World’ (2015), co-authored with Graeme Codrington. He is a regular contributor to various magazines and online publications. He has appeared frequently as a subject expert on Carte Blanch and regularly features on various TV and radio news programmes.
He was personally invited by the King of Sweden to address the Sweden Economic Forum as well as leadership forum hosted at the Royal Palace in Stockholm.
Keith is married and has three grown-up children (but is battling to get the last one out of home). He is a (fanatical) Liverpool and Sharks fan and keen off-road cyclist (MTB).
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